Please review the following which represent the agreement between Wicked Whisk and the customer.

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Please review your invoice, the date, the dessert flavors, fillings, size, design theme/style, and any attachments including inspiration photos. These details note the final decision made between Wicked Whisk and customer for the order.

 

If, for any reason, you do not agree to any of the details noted in the invoice prior to payment, you are welcome to decline the order by sending an email to wickedwhiskokc@gmail.com.​

 

Orders cancelled after payment has been made are subject to the terms below.

 

Your payment serves as a signature & agreement to these terms.

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Cancelled, Postponed or Rescheduled Orders

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In the event that you need to cancel, postpone or reschedule your order & Wicked Whisk is notified less than 2 weeks in advance, we will honor your deposit and/or full payment made as a dessert credit up to 1 year.​

 

Postpone: to put off an event with the date unknown.

 

Reschedule: to schedule again with a new time & date set.​

 

You are welcome to use your dessert credit for any order placed within 1 year of invoice sent. Rescheduling is subject to Wicked Whisk calendar & availability.

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Retainer & Final Payment

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A 50% non-refundable retainer is due within 24 hours of the invoice being sent in order to secure the order date.

 

Orders will not be confirmed & added to Wicked Whisk until the retainer is paid in order to allow all interested customers a chance to book.

 

You order will be cancelled & your date may become unavailable in the event your retainer is not received within 24 hours.

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Final Payment

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Final payment for your order is due no later than 72 hours before pickup or delivery and 2 weeks prior for all wedding orders.
 

Refunds 

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NO REFUNDS
As reflected in the Terms of Service, In no event shall Wicked Whisk be required to refund any payment charged for any order. As noted above, in the event you cancel the order, postpone, or reschedule, a credit will be added to your account to be used on future invoices within 1 year.